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Even though New York City schools shut down ahead of the heavy snowfall expected to blanket the area for most of Tuesday, the city is still requiring kids to attend remotely. The only problem is: schools couldn’t actually get the remote learning system working.
At 8:22AM ET, the NYC Public Schools account on X said that it’s “currently experiencing issues with services that require IBM authentication to login.” The issue is preventing students from logging into Google Classroom so they can attend class remotely, according to local news station PIX11.
UPDATE: IBM has added capacity and improvements are rolling out across the system.⁰⁰For context: IBM provides support to validate NYCPS users logging in to NYCPS systems (Single Sign On)…